CHRIS THOMSON
Elderly residents of 11 Brightwater Care Group homes across Perth have been denied their regular outings after a bus funded by state government agency Lotterywest was controversially used for deliveries.
The bus’s former driver Jenny Pescud, pictured beside the $108,000 vehicle, says its use for resident outings has been much curtailed since her employment with Brightwater abruptly ended in September 2011.
This claim is backed by a Brightwater resident who wishes to remain anonymous. She says that elderly residents at her home have not been on a bus outing since Ms Pescud was shunted from Brightwater.
Brightwater General Manager Jennifer Lawrence tells a different story.
She says the bus is now being used as per normal after the service was “reduced briefly” following a review of the bus’s use.
“Brightwater has reviewed the bus service for residents, as is normal practice for any new service within the organisation, in order to ensure that the service meets the needs of our residents,” Ms Lawrence told oneperth.com.au.
However, there was nothing routine about the review – with Brightwater advising Ms Pescud by letter dated September 21 that the review arose from “a number of issues raised about the operation of the bus service”.
Ms Pescud had earlier complained that the bus’s use for deliveries was compromising its use for resident outings.
The Brightwater letter also told Ms Pescud that the bus service would be suspended pending outcomes of the review.
As a result of the suspension – which largely arose from Ms Pescud’s complaints – Brightwater decided not to renew her 12-month contract.
Ms Lawrence says that when the bus is not being used to transport residents it is employed to deliver specialised equipment to Brightwater homes for residents’ use.
This use is contrary to Lotterywest’s understanding – communicated to Ms Pescud by letter on September 9 – that Brightwater had agreed to use the bus only to transport residents.
“We have made contact with senior management at Brightwater and been advised that there were considerations to use the bus for a purpose other than resident transport, but that it has been decided that this path will not be pursued,” Lotterywest senior manager Mark Teale wrote after Ms Pescud raised her concerns with him.
“We have been advised that the bus will only be used to transport residents.”
Ms Lawrence said that, due to the review, Brightwater was recruiting a full time therapy assistant to operate resident outings.
“The bus outings continue for the residents until this happens,” she said.
“Therapy assistants from the aged care facilities operate the service in the interim.”
Lotterywest told oneperth.com.au that incidental use of the bus was acceptable under its $97,075 funding contract with Brightwater.



